Version effective from: 11th December 2017
lio is a pay-to-view social messaging application service that allows users to create, publish and potentially earn money for their exclusive photos and videos ("lio"). lio is operated by Stronix Services Limited., with an address at Sovereign House ("us", "our" or "we").
We reserve the right to make changes to these Terms at any time. If we make material changes, we will endeavor to notify you of the changes, such as by posting a notice directly within the lio app and/or on the www.getlio.com website, by sending a push notification to your mobile device (if push notification is activated on your device), or by any other reasonable method. Also, we may ask you to affirmatively agree to these Terms as modified (e.g., by pressing an "I Agree" button) at the time of your next login on lio. By continuing to use lio after such notice and/or acceptance, you agree to be bound by these Terms as modified.
When using lio, you are communicating with us electronically, and you consent to receiving communications from us electronically, including emails, push messages, in-app messages, and messages posted to your lio account. You acknowledge and agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
By using lio, you acknowledge and agree that standard carrier charges may apply and that depending on your wireless service plan, your wireless carrier may impose data and/or other charges when you use lio, and that any and all such charges will solely be your responsibility.
We reserve the right at any time and for any reason, with or without notice, and without liability to you, to: (i) modify, suspend or terminate lio or any portion thereof; (ii) restrict, limit, suspend or terminate your access to lio or any portion thereof; (iii) remove, block or disable any content you post on lio; (iv) monitor your use of lio (including any content or message you post or transmit on lio) to verify compliance with these Terms and/or any applicable law; (v) investigate any suspected or alleged misuse or unlawful use of lio and cooperate with law enforcement in such investigation; and (vi) disclose information about your use of lio in connection with law enforcement investigation of any suspected or alleged illegal activity, or in response to a lawful court order or subpoena.
lio lets you create (through use of the lio camera function) and publish your photos and videos (subject to compliance with these Terms) for access by your followers on lio. You can also follow and access photos and videos of other lio users on lio. When you create and publish content on lio, you are a "Creator". When you follow and access another user's content on lio, you are a "Follower". Also, on lio users can send private messages to one another. As used hereinafter, the term "Users" includes both Creators and Followers. When users create photos/videos using the lio camera function, such content is "exclusive" to lio and can only be viewed within the lio app and cannot be shared or exported outside of the lio app. When setting up lio profiles users have the ability to import their preexisting content (such as their Instagram photos) to be a part of their profile. As used hereinafter, the term "User Content" means any and all user-generated photos, videos, and messages, whether created on lio or imported from an external source. IMPORTANT NOTE: User Content created on lio (i.e., using the lio camera) is only temporarily stored. Direct replies will be deleted after 72 hours, all other content is automatically deleted by lio after 24 hours.
Upon creating a photo or video on Lio, the creator can make that photo or video accessible to all Followers at no charge ("Broadcast") or by replying to a message for free or at a charge ("Premium Content"). For a premium content item, the creator will designate a certain number of "Lio Coins" that he/she wishes to charge for the item. To access the item, a Follower will need to acquire the requisite total number of Lio Coins indicated for that item by making an in-app purchase of the equivalent dollar value based on the then-current applicable exchange rate published on Lio (rate subject to change). All in-app purchases on Lio are done through the applicable app store (Apple iTunes for iOS devices, or Google Play for Android devices). Once a Follower has made an in-app purchase to acquire the requisite number of Lio Coins, he/she will be able to view the item (no downloading or copying allowed) for a limited time (the "viewing window") that is set by the the Lio App (viewing window of a Broadcast is set at 24 hours and 72 hours for Premium Content after purchase confirmation). Upon the expiration of the viewing window, Lio will delete the item from the Follower's account.
On Lio, creators will earn a fixed amount of diamonds per unique view on broadcasts based on the then-current applicable value published on Lio (value subject to change). For example, if a creator sends a Broadcast to all their followers, the creator will have earned a fixed amount of diamonds multiplied by the amount of unique views the content gets until the content expires.
The creator will also earn diamonds from in-app purchases generated by their premium content (direct messages) items. For example, if a creator designates 500 Lio coins for a premium content (direct message) item and the follower makes an in-app purchase to access the item, the creator will receive 500 diamonds. Once a creator has earned more than 50,000 diamonds from his/her content, he/she can claim an exchange from diamonds to dollar amount based on the then-current applicable exchange rate published on Lio (rate subject to change), the creator's account diamond balance will become zero. A creator may repeat this process once he/she again earns enough diamonds from in-app purchases generated by his/her premium content.
We do not own or control User Content on lio. All User Content transactions and interactions on lio are between Creators and their Followers and at no point does lio become a party to any transaction or interaction between a Creator and a Follower.
lio is a social messaging platform for respectful and responsible grown-ups and is not a platform for posting or viewing pornography. IMPORTANT NOTE: As a general policy, we do not tolerate pornography on lio and any user account that violates this policy may be deactivated immediately. To learn more about our policy on pornography and certain other prohibited uses, please refer to our Community Guidelines (available at https://www.getlio.com/guidelines).
lio is not intended for use by minors. No one under the age of 17 is permitted to register or own a lio account, or to create, publish, or view User Content on lio, or to otherwise access or use lio. If we become aware that a lio user is underage, we will promptly deactivate that user's account and delete all information and content of that user (to the extent stored by lio) from lio. If you are a parent or legal guardian and become aware that your minor-child has installed and registered on lio, please immediately notify us at email@example.com.
By using lio, you represent and warrant that: (i) you are at least 17 years of age; (ii) you will fully comply with these Terms; (iii) you accept full responsibility for the use of lio on any device, whether or not it is owned by you; (iv) you accept full responsibility for any User Content created or provided by you; and (v) your use of lio will not violate these Terms or any applicable law.
If you are using lio on behalf of a business or other entity, you warrant that you are authorised to grant all the licences stipulated in these Terms and that you are authorised to bind the business or other entity to these Terms.
Account registration is required to access and use lio. To register on lio, you must provide a valid email address, a username, and a password. During account registration, you also have the ability to create a lio profile and import your preexisting content (such as your Instagram photos) to be a part of your lio profile. Note that as part of the account registration process, we may ask for your mobile phone number for account verification purposes.
By registering on lio, you represent and warrant that: (i) all account registration and profile information and content you provide to us (including content you choose to import from Instagram or any other social media service) is your own information and content and is truthful and accurate; (ii) you do not already have an existing account on lio (including under a different email, username, or mobile number); (iii) if you previously had an account with lio, your old account was not terminated or suspended by lio for violation of these Terms; (iv) you register on lio for your own personal and lawful, and you will not sell, rent, lease, loan or transfer your account to a third party without our written permission; and (v) you will not log in or attempt to log in on lio through unauthorised third party applications.
You are fully responsible for any and all activities that occur on your account. You are responsible for maintaining the security and confidentiality of your login details and agree to immediately notify us if you believe someone has used or is using your account without your permission or any other breach of security is brought to your attention.
Payment will be charged to your App Store Account at confirmation of purchase. The 7 days Trial will auto-subscribe to Lio App unless you cancel the free trial 24-hours before the end of the current period. Subscriptions automatically renew unless auto-renew is turned off at least 24-hours before the end of the current period. Once subscribed, your account will be charged for renewal within 24-hours prior to the end of the current period. Subscriptions are managed via your App Store account and auto-renewal can be turned off in Account Settings after purchase.
Coin Purchases are conditioned to an active Free Trial or Subscription in Lio App, if the Free Trial or Subscription is cancelled at any time the user has until the expiry date of the Subscription to spend the remaining coins in Premium Content. Any outstanding coins in the account after the subscription expires will be kept on the Lio wallet, but the user won’t be able to spend them on Premium Content, when renewing the Subscription the user will then be able to user the previously purchased coins that remained in the account.
To access another's premium content item on lio, you must acquire the requisite total number of lio coins indicated for that item by making an in-app purchase of the equivalent dollar value based on the then-current applicable exchange rate published on lio (rate subject to change). See the "HOW lio WORKS" section above for further details. In-app purchases for lio coins are handled through the applicable app store (Apple iTunes for iOS devices, or Google Play for Android devices), and you must have an Apple iTunes/Apple Wallet account or a Google Pay/Google Wallet account (as the case may be) to purchase lio coins. The applicable app store may charge you a sales tax depending on where you live, and please check the app store's terms and policies for details.
IMPORTANT NOTE: All in-app purchases of lio coins are FINAL AND NON-REFUNDABLE. By making an in-app purchase of lio coins to access a premium item on lio, you expressly waive any and all rights and claims you may have to cancel the purchase or get a refund, and you expressly acknowledge and agree that neither the Creator of such premium item nor we will have any obligation or liability to provide you with a refund for any reason.
You can check the lio coin balance in your account on lio and also on www.getlio.com (requiring log-in). Your coin balance includes (i) lio coins you have purchased but not yet used toward purchases of access to others' premium content ("Purchased Coin Balance") and (ii) lio coins that you have earned from other users' in-app purchases of access to your premium content ("Earned Coin Balance"). You agree that we are not required to provide a coin balance adjustment or credit for any reason, except that in the event we determine (after investigation) that a lio software or technical glitch has resulted in an error in your coin balance, we will make the necessary adjustment to correct the error in your coin balance.
Should you wish to deactivate your lio account, please contact lio customer support at firstname.lastname@example.org to submit your deactivation request. We will deactivate your account within 90 working days after receiving your request.
IMPORTANT NOTE: Upon deactivation of your account, any unconverted Earned Coin Balance and any unused Purchased Coin Balance in your account will be deemed forfeited and will be lost permanently.
By using lio, you acknowledge and agree that we reserve the right to deactivate your account (with or without warning) if: (i) your use of lio violates these Terms or any applicable law; or (ii) you do not log into the lio app for more than 30 days ("dormancy"). IMPORTANT NOTE: If your account is deactivated by us for violation of these Terms or any applicable law or due to dormancy, any unconverted Earned Coin Balance and any unused Purchased Coin Balance in your account will be deemed forfeited and will be lost permanently.
lio (including all its software, API, user interface, and other technology elements) and the "lio" name and logo constitute our proprietary property and are protected by copyright, trademark, and other intellectual property laws in the United States and other countries.
Subject to all of the terms, conditions, limitations and restrictions contained in these Terms, we grant to you a conditional, revocable, non-transferable, non-sublicensable, non-exclusive licence to download and install a single copy of the lio app on your mobile device for your own lawful and personal use only. You acknowledge and agree that the foregoing license may be revoked and terminated by us at any time and for any reason (including, without limitation, if you violate these Terms or any applicable law). Any use of lio other than as expressly permitted by these Terms is strictly prohibited. All rights not expressly granted herein are reserved by us.
We do not warrant that lio is compatible with all devices and operating systems. It is your sole responsibility to determine whether or not lio is compatible with your device. From time to time we may make updates to lio and will make such updates available through the applicable app store (Apple iTunes for iOS devices, or Google Play for Android devices). Depending on the update, you may not be able to use lio until you have downloaded the latest version of lio and accepted any new terms.
We require that all lio users respect and comply with these Terms at all times when using lio.
You may not:
To report abuse or misuse of lio, please contact lio customer support at email@example.com.
We assume no responsibility or obligation to screen User Content or to monitor lio for inappropriate User Content. Views expressed by users on lio do not represent our views or values. If you are offended by another's User Content on lio, you have the choice to not follow (or unfollow) that user. If believe another's User Content on lio violates these Terms, you can report that user by going to that user's profile, tapping the "Settings" icon in the upper right-hand corner of the profile screen, and then tapping the "Report" button. Alternatively, you can report a user to lio customer support at firstname.lastname@example.org.
By using lio, you acknowledge and agree that we reserve the right at any time to remove, block or disable any User Content that, in our sole judgment, violates these Terms or any applicable law, or may expose or subject us to liability of any kind, or may adversely affect the reputation or goodwill of lio.
User Content belongs to Creators, and we do not claim ownership of any User Content. However, by creating and publishing and/or otherwise providing User Content on lio, you expressly and irrevocably grant to us a non-exclusive, fully paid and royalty-free, transferable, sublicensable, worldwide license to host, store, cache, index, use, copy, reproduce, display, perform, publish and distribute your User Content on lio for the purposes of providing, operating, managing, maintaining and improving lio and its services and features. You acknowledge and agree that: (i) the foregoing license will remain and continue in effect for as long as you maintain an account on lio; and (ii) in the event you discontinue use of lio, we may retain backup copies of all your User Content indefinitely for our internal archival and recordkeeping purposes. By creating and publishing and/or otherwise providing Premium User Content on lio, you also expressly and irrevocably authorize your Followers on lio (subject to and upon their purchase of the requisite lio Coins) to access and view (without downloading or copying) your Premium User Content within a limited time duration for their own lawful and personal use.
By creating and publishing and/or otherwise providing User Content on lio, you represent and warrant that: (i) you own or control all rights in and to your User Content; (ii) to the extent your User Content includes or utilizes any third-party property (such as material created by another person, or another person's name, voice, signature, photograph or likeness), you have secured all rights, licenses, consents and releases that are necessary (A) for the inclusion/use of such third-party property in your User Content and (B) for our exercise of the rights granted herein by you with respect to your User Content; and (iii) your User Content is non-confidential and may be made available to your Followers on lio.
To comply with the U.S. Digital Millennium Copyright Act (Title 17, United States Code) ("DMCA"), we will respond to proper notifications of claimed copyright infringement and will take appropriate action including expediently removing or disabling access to the allegedly infringing User Content. We also have a policy of terminating, in appropriate circumstances, the account of anyone that is determined by us to be a repeat infringer.
Designated Agent: The following is our Designated Agent for lio for receiving notifications of claimed copyright infringement:
Notice of Claimed Copyright Infringement: Under the DMCA, a notification of claimed copyright infringement must include all of the following:
Counter-Notification to Claimed Copyright Infringement: If we remove or disable access to your Content in response to a DMCA notification of claimed copyright infringement, we will make reasonable efforts to notify you, and you may make a counter-notification in writing with our Designated Agent listed above. A DMCA counter-notification must include all of the following:
If we receive a proper counter-notification from you, we will notify the party alleging copyright infringement and will reinstate your User Content that was removed or disabled in not less than 10 business days and not more than 14 business days following our receipt of your counter-notification, unless the party alleging copyright infringement notifies us first that it/he/she has filed a court action against you.
Please note that, under the DMCA, any person who knowingly makes material misrepresentations in a notification of claimed infringement or in a counter-notification may be liable for damages.
lio may contain links to third-party websites, products or services (each, a "Linked Third-Party Site/Product/Service"). Such links do not constitute or imply our approval, sponsorship or endorsement of any Linked Third-Party Site/Product/Service. We are not responsible for and make no representation or warranty, whether express or implied, regarding any Linked Third-Party Site/Product/Service. You access and use a Linked Third-Party Site/Product/Service solely at your own risk. When you visit a Linked Third-Party Site/Product/Service, you are subject to that third party's terms and policies, and not these Terms. Any right or claim you may have concerning a Linked Third-Party Site/Product/Service can only be asserted directly against the third party that operates or provides that Linked Third-Party Site/Product/Service.
BY USING lio, YOU ACKNOWLEDGE AND AGREE AS FOLLOWS:
BY USING lio, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS US AND OUR EMPLOYEES, AGENTS, REPRESENTATIVES, SUCCESSORS AND ASSIGNS FROM AND AGAINST ANY AND ALL CLAIMS, DEMANDS, CAUSES OF ACTION, ACTIONS, SUITS, PROCEEDINGS, JUDGMENTS, ORDERS, DAMAGES, LIABILITIES, LOSSES, COSTS AND EXPENSES (INCLUDING, WITHOUT LIMITATION, REASONABLE ATTORNEYS' FEES AND LEGAL COSTS) ARISING OUT OF OR RELATED TO ANY OF THE FOLLOWING: (i) YOUR USE OF lio OR ANY OF ITS SERVICES OR FEATURES; (ii) ANY USER CONTENT CREATED, PUBLISHED, OR OTHERWISE MADE AVAILABLE ON lio BY YOU; (iii) ANY TRANSACTION OR INTERACTION BETWEEN YOU AND ANY OTHER USER OF lio; AND/OR (iv) YOUR VIOLATION OF THESE TERMS OR ANY APPLICABLE LAW.
These Terms do not create or intend to create an agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship between you and lio.
We may, at any time and with or without notice to you and other lio users, assign these Terms together with all of our rights hereunder, to an affiliate or to an entity that acquires all or substantially all of the assets associated with lio.
If any portion of these Terms is deemed unlawful, void, voidable or unenforceable, such portion shall be deemed severed from these Terms, and all remaining portions of these Terms shall not be affected and shall remain in full force and effect.
These Terms do not create or confer any third-party beneficiary rights.
A failure or delay on our part to enforce a right or provision under these Terms does not constitute a waiver of such right or provision. A waiver of any right or provision under these Terms shall only be effective if it is in writing and signed by us.
If you have any questions, comments, or concerns about lio, please contact lio customer support at email@example.com.